It's been a while and my order still hasn't arrived. How can I track it?
If its been over a week and still no order! Contact us 24 hours a day ,7 days a week sales@orderhiphop.com or (813) 343-4132. When leaving a voicemail message dont forget to include your FULL name and items ordered.

How much is shipping?
We ship through USPS. All prices are calculated at check out and is based on the total weight of the order. International orders are welcomed and priced the same way.

Can I place an order over the phone?
No. All orders must be submitted through the online store.

Do do you accept checks or money orders?
Yes, we accept Checks and Money Orders. You must place your order through the website. Once your order has been confirmed you will need to mail all money orders and checks made payable to:
OrderHipHop.com
PO Box 130162
Tampa, FL 33681
Phone: (813)343-4132
Fax: (813)343-4133

Checks will delay your order (no item will be shipped until check clears)

What other forms of payment do you accept?
We accept Visa, MasterCard, and PayPal.

How can i get you to carry my product in your store?
Send a sample of your product to:
Attn: Sales Dept.
OrderHipHop.com
PO Box 130162
Tampa, FL 33681
Phone: (813)343-4132
Fax: (813)343-4133

We will look over your product and contact you back.

I am looking for an item that is not on your site, can you order it for me?
Yes we will do special orders if the requested item is available to us, let us know what your looking for and we will let you know if we can carry it. We are always interested in carrying something new. email info@orderhiphop.com

What is your return policy?
Contact us by email to return any unused/unopened product for a refund within 7 days of receipt. Contact us by email to exchange defective products within 7 days of receipt (exchanged for same title only). If we ship you the wrong item in error please report it asap.

***Before you return anything, make sure you contact us by email

Please send all returns to:
Attn: Returns
OrderHipHop.com
PO Box 130162
Tampa, FL 33681
Phone: (813)343-4132
Fax: (813)343-4133

Be sure to include a brief note explaining what the problem was.

How can I advertise on the site?
Contact ads@OrderHipHop.com and we will get back to you within 24-48 hours.

Do you have any stores to buy directly from?
No, we are a mail order business. We do not have any physical locations to shop at.

How can I get any other questions answered?
We recommend submitting all other questions via the Enquiry Form. You can also leave us your questions at (813) 343-4132. If you are calling please leave us a message as we are not available to answer the phones. Thank you for your understanding.